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(866) 364-1035
Sales Department Hours
Monday	:	9:00 AM - 9:00 PM
Tuesday	:	9:00 AM - 9:00 PM
Wednesday	:	9:00 AM - 9:00 PM
Thursday	:	9:00 AM - 9:00 PM
Friday	:	9:00 AM - 9:00 PM
Saturday	:	9:00 AM - 9:00 PM
Sunday	:	Closed

              Roadside Assistance
                                                             R8 Emergency Roadside Services

When you call for R8 emergency roadside service, one or more of the following, as needed, will be provided to you:

Emergency Towing
If your R8 becomes disabled due to a mechanical breakdown or collision, complimentary towing will be provided to the nearest Audi certified R8 servicing point or authorized Audi structural facility. Please note, for security reasons, towing service will not be provided to unattended vehicles - a licensed driver must accompany the vehicle at the time of service.

Battery Jump Start
A service operator will be dispatched to provide a jump start. If your vehicle cannot be driven safely, towing services will be provided. (See "Emergency Towing").

Flat Tire Service
If your R8 has a flat tire, we will tow the vehicle to the nearest Audi certified R8 servicing point. The mounting or dismounting of special traction devices including chains, as well as repairing a flat tire, are not covered under this program.

Emergency Fuel Service
If you happen to run out of fuel, an emergency supply of fuel will be delivered to get you on your way. Both the delivery service and the fuel are complimentary. Please note, emergency fuel delivery service is limited to five times per year.

Lock-out service
If your keys are locked inside your vehicle, Audi R8 24-Hour Roadside Assistance will assist in getting you back on the road.

At your request, a Service Operator may be dispatched in an attempt to gain entry into your vehicle to retrieve your keys. However, you are solely responsible for any loss or damage resulting from this entry attempt. If access into your vehicle is unsuccessful, it will be towed to the nearest Audi certified R8 servicing point to gain entry.

If you prefer, you may call a local locksmith for this service, however, the cost of such service will also be your responsibility. In the event all keys for your Audi R8 are lost, we will arrange for a tow to your nearest Audi certified R8 servicing point. The cost for parts and/or labor to produce or program replacement keys are not included in this service.

To provide added security for the vehicle owner, registration papers and personal photo identification may be requested at the scene.

Extrication/winch service
Audi R8 24-Hour Roadside Assistance will cover the cost of extricating your vehicle from any ditch, mud, sand or snow, provided it has become disabled in an area immediately adjacent to a regularly traveled road which can be serviced with standard automobile servicing equipment.

Audi Assist
If you are located in close proximity to an Audi dealership who is participating in the Audi Assist light service program, an Audi Assist service vehicle may be dispatched directly from the dealership for fuel delivery service only.

Disablement coverage is limited to:

Towing your Audi R8 to the nearest Audi certified R8 servicing point for mechanical repairs or to an authorized Audi aluminum structural repair facility in the event of a collision.
Road service (labor performed at disablement site), which includes: flat tire service, battery jump, lock-out service, and extrication.
Service call (emergency delivery of fuel).

Unless otherwise specified, the Audi R8 24-Hour Roadside Assistance program does not include coverage for:

The costs of transporting a vehicle from Puerto Rico, Hawaii, or Alaska to the U.S. mainland.
Towing a vehicle from a certified R8 servicing point capable of providing the necessary repairs during the facility's normal hours of operation to another certified R8 service point or authorized Audi structural facility.
More than one service call per disablement.
The cost of any parts, labor (other than the "R8 Emergency Roadside Services") outlined earlier, supplies, or materials.
Road service to unattended vehicles. (A licensed driver must be present when service is being provided).
Fines or impound towing charges due to a violation of local laws.
Towing by other than a licensed service operator including private citizen's assistance.
Services outside the 50 United States and Canada.
Shoveling snow to free or access a snow-bound vehicle.
Installation of snow tires, tire chains, etc.
The cost of transporting you to your disabled vehicle or to your home after the service has been rendered.
Service to any vehicle willfully driven into non-regularly traveled areas such as open fields, construction sites, beaches, mud-filled driveways, vacant lots, or any other area that is inaccessible or hazardous for the service operator's vehicle to reach.
Towing and road services applicable to insurance claims such as vandalism or fire.
Replacement of wheel lock key due to loss or damage.
Servicing for vehicles which have been previously reported as stolen recovery or salvage.

Roadside Assistance

For immediate assistance anywhere in the U.S. or Canada, call 24-Hour Roadside Assistance toll-free at:

1-800-411-9988
1-866-4R8-3456 (R8 Owners)